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Let Us Help You With Your Trading Goals or  Any Other Questions You May Have

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Popular FAQs

  • How do I verify my profile?

    Appropriateness test – Complete the appropriateness test to ensure that you are suitable to trade the products we offer.

    Proof of ID – A colored copy of identification document (Passport, National Identity Card, Driving License – preferably a passport). The provided document must be valid and clearly show your full name, date of birth, issue / expiry date and serial number.

    Proof of address – Recent utility bill, recent bank or credit card statement, etc.). The provided document must be in full page, recently issued- within 3 months – and clearly display the name, address (no P.O. Boxes allowed) and the service that provided this document.

  • How do I reset my Client Portal password?

    To change your password, login to your Client Portal and go to your profile. When prompted fill in your current password and enter the new password.

  • How do I open an account?

    Please contact us at [email protected]

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Simple answers to popular questions are found in our Support Center.